Effective Date: July 10th 2023
PSSC Car Window Tinting, hereinafter referred to as “we”, “us”, or “our”, is committed to safeguarding the privacy of our clients, hereinafter referred to as “you”. This policy outlines the details of our data collection, processing, storage, and protection practices in compliance with the General Data Protection Regulation (GDPR).
Your acceptance of this policy is implied by your use of our services. If you disagree with any part of this policy, please refrain from using our services.
Section 1: Grounds for Data Processing
We handle your personal information based on these legal grounds:
1.1 Contractual Obligations: We process personal data to fulfil our contractual commitments to you, such as providing car window tinting services.
1.2 Legitimate Interests: We may process your data for legitimate business interests, like improving our services or operations. We always balance these interests against your rights and freedoms.
1.3 Consent: If you grant explicit permission, we will use your personal data for marketing communications. You can withdraw this consent at any time by contacting us.
Section 2: Data We Collect
We collect the following data:
2.1 Personal Data
2.1.1 Contact Details: Including your name, address, phone number, and email address when you utilise our services.
2.1.2 Vehicle Details: Including make, model, year, and Vehicle Identification Number (VIN), necessary for our service provision.
Section 3: Use of Personal Data
We use your personal data for the following:
3.1 Services: To organise and execute our car window tinting services, including scheduling, communication, and service delivery.
3.2 Communication: To keep you updated about our services, changes, or inquiries relevant to your appointment.
3.3 Marketing: With your permission, we send you information about our promotions, products, and special offers. You can withdraw consent at any time. Furthermore, when we carry out marketing services through Google Ads, Google will use your personal data once you have given consent on our site. For more information on how Google uses your data, please head to Google’s Privacy & Terms site.
3.4 Improvements: To analyse data for service enhancement, customer experience improvement, and personalised offerings.
Section 4: Disclosure of Personal Data
We may disclose your personal data to:
4.1 Service Providers: We may involve third-party providers (technicians, suppliers) who assist us in providing our services. They are contractually obligated to maintain the confidentiality and security of your data.
4.2 Legal Requirements: We may disclose data to comply with legal obligations or valid legal requests.
Section 5: Data Retention
We store your personal data as long as necessary for the purposes defined in this policy, or as required or allowed by law. Once no longer needed, your data is securely deleted.
Section 6: Data Subject Rights
Under the GDPR, you have rights regarding your personal data, including:
6.1 Access and Rectification: You can access and update your data held by us. If inaccurate, you can request corrections.
6.2 Data Portability: You can request your data in a commonly used, machine-readable format.
6.3 Erasure: You can request data deletion, subject to legal exceptions.
6.4 Objection and Restriction: You can object to data processing or request restrictions under certain circumstances.
6.5 Consent Withdrawal: If we rely on your consent for data processing, you can withdraw consent at any time.
Section 7: Complaints
7.1 We strive to resolve any complaints about your privacy and our collection or use of your personal information. If you have a complaint or believe that your privacy rights may have been violated, we encourage you to contact us using the information provided in Section 11.
7.2 You also have the right to lodge a complaint with the appropriate data protection authority if you believe that our processing of your personal data is in violation of applicable law.
7.3 We kindly request that you attempt to resolve any issues with us before you contact your local supervisory authority.
Section 8: Cookies and Tracking
Section 9: Third-Party Websites
Our website may link to external sites not controlled by us. We advise reviewing their privacy policies before submitting any personal data.
Section 10: Policy Changes
We may revise this policy periodically. The effective date at the start of this policy indicates the last revision date. We recommend checking this policy occasionally for updates.
Section 11: Contact Us
For questions or requests regarding this policy, your data, or to exercise your rights or opt out of marketing communications, contact:
PSSC Car Window Tinting
Address: 30 Crowland Road, Peterborough, PE6 7TR
Phone: 01733 222088
We aim to promptly and compliantly address your inquiries and requests.
Thank you for choosing PSSC Car Window Tinting.